Warranty Claims

All warranty claims must be submitted using the form below. Please select “Warranty Claim” as the subject. Once submitted, our system will log a support ticket and an email will be sent to you with a RMA Form. This form must be filled out and returned to us via email. Once approved, include the completed form inside your package before shipping.

Returns & Exchanges

For returns or exchanges, please fill out the form below and select either “Return Request” or “Exchange Request”. Your request will create a ticket in our system. You’ll receive a confirmation email with a returns form to complete and return. Once approved, include the completed form inside your package before shipping. All returns must comply with our Shipping & Returns Policy.

Do not send products back without written approval.
All returns and warranty items must be pre-approved and include the correct forms inside the package.

Support Form

All other enquiries, including support and warranty service, must be lodged through the form below. This will create a ticket in our system and be assigned to the most appropriate staff member to assist with your enquiry.

Full Name*

Email Address*

Phone Number

Order Number (if available)

Subject*
Select One Warranty Claim Return Request Exchange Request Support Technical Advice Sales Enquiry

Details*

Submit Request